SkyVision Newsletter - Newslink Edition 6 - Ku-band Service Over the Middle East & Central Asia

Submitted by Anonymous on 15.12.11

Newslink Edition 6

- October 2011 -

A Message from the CEO

Welcome to the SkyVision newsletter and to yet another exciting quarter!

As many of our customers are already aware, SkyVision’s efficient, flexible customer service and local support is as always, a top priority. In order to support and strengthen that promise, we have made several organizational changes this quarter. Changes include: consolidated departments and newly recruited local sales teams in Nigeria, East Africa and DRC, each of them supporting our vision to bring a more localized approach to our markets.

Lastly, at SkyVision, our dedication to a high level of customer satisfaction has driven us to actively monitor the level of service that we offer to our customers. As such, we have been carrying out annual surveys, each of them designed to measure a wide range of crucial service parameters. I am delighted to say that the results, which you will see as you continue to read this newsletter, speak for themselves.

With this quarter seeing SkyVision closer to its customers and its strategy than ever before, I personally feel we are in perfect alignment for the months ahead and I look forward to all that the next quarter will bring.

Wishing both SkyVision and its customers much continued success,

Best regards,

Doron Ben Sira

Website Updates

Go to the new - In the Media - section of the SkyVision website, Click Here!

SkyVision

Connectivity Solutions via Paypal

In our continuous endeavor to make connectivity opportunities as effortless as possible for our customers, SkyVision has added Paypal to its list of payment options.

Customers can now pay for a wide range of SkyVision connectivity solutions and services via Paypal at the click of a button, making connectivity more obtainable than ever before.

SkyVision

Want to know more?

To find out more about how SkyVision can meet your requirements,

please contact us!

New! Technical Assistance Center

New! Technical Assistance Center (TAC)

Taking global corporate and enterprise satisfaction to an entirely new level, SkyVision has consolidated its Activation, Scheduling, Support and NOC departments under one umbrella.

Our new Technical Assistance Center runs 24 hours a day, 7 days a week, improving our response time and service level immensely. This means that we are now able to activate links at ANYTIME! We are on call evenings and on weekends, ensuring maximum convenience for all of our customers.

For more information, email: tac@skyvision.net

New Services Launched!

This quarter, SkyVision launched its brand new service SkyVision Active.

Designed to bring added value to organizations’ business continuity, contingency and disaster recovery plans, SkyVision Active provides guaranteed communications when primary Internet/VPN services fail. Ideal for enterprises, financial institutes, oil & gas, governments, hospitals and home land security. SkyVision Active is also available in standby mode when primary links are up and running as usual.

Features include:

High service availability & reliability
Variety of data rate packages
Superior dedicated link,
Error corrections,
TCP & HTTP acceleration
QoS prioritization

Benefits include:

Standby VSAT link
Instant data switchover
Increased network availability
Minimized network access failure risk
Local customer support
Cost effective pay per use model

Get more info on SkyVision Active, Click here!

Download the SkyVision Active brochure here!

SkyVision introduces its modular range of first-class Professional Services designed to bring extra value to customers on-site. Backed by an expert team of highly trained professionals, SkyVision’s Professional Services are supported by sales and support teams available 24 hours a day, 7 days a week. SkyVision is well experienced in providing organizations with specifically designed solutions to meet their business needs. With its suite of Professional Services, SkyVision is able to provide enterprises with the added-value they need to manage, deploy and maintain their network.

Professional services include various services in the fields of planning, pre-deployment, deployment, operations, and maintenance, so our customers can be presented with end-to-end solutions.

Get more info on SkyVision Professional Services, Click here!

Download the SkyVision Professional Services brochure here!

SkyVision's Customer Survey Results: 2011

Striving for Excellence

Striving to continuously meet and exceed our customer’s expectations, SkyVision’s annual customer surveys measure a wide range of service parameters. This year’s results show that our customers are happier and more satisfied than ever before...